Peace of Mind
Peace of mind for our customer is paramount. To this end we make sure that not only do we purchase quality products with certifications of approval from governing bodies, but we are also checked, monitored and regularly scored by independent bodies. This not only gives you peace of mind but also makes sure we keep striving to be the best we can be.
Which? has been testing products and services for nearly 60 years. Now, Which? is assessing and endorsing local tradesmen and tradeswomen. They stipulate set criteria, which we must meet to use their endorsement. Many double-glazing companies don’t reach their high standards.
Checkatrade.com – Where Reputation Matters
Boyland Windows is a proud long-standing member of the Checkatrade scheme. This is an independent scheme run effectively by our customers. They score us after every project across five areas of operation. They also have free will to write any feedback. This is an extremely powerful tool to make sure we are doing what we say we are doing, this gives you, a prospective customer, absolute peace of mind.
We’ve got some great reviews on the Trust Pilot website.
FENSA – The government authorised scheme for homeowners looking to replace windows and doors.
Boyland Windows are FENSA certified. Guaranteed peace of mind knowing we are part of a government-authorised scheme that offers greater protection when purchasing double-glazed windows and doors. It means we are entrusted to meet all building regulations with regard to installing new windows and doors.
Governments Trustmark Scheme
Registered firms are vetted, inspected and commit to working to Government Standards. They are checked for 3 cornerstones of quality: good trading practices, good customer service and technical competence. Any firm carrying this badge can be trusted to carry out your work in a professional manner.
Home Improvement Protection scheme
Boyland Windows Ltd is an accredited member of Home Improvement Protection. The scheme covers installers fitting: double glazing, conservatories, orangeries, roofline, and associated products. Home Improvement Protection – Membership requires us to meet very high customer expectations and gives you insurance to cover your deposit as well as an insurance-backed guarantee, in essence, this is your protection to make sure you’re covered for the 10-year guarantee.
BFRC – Energy Efficiency
Our windows are ‘A’ rated for efficiency, in fact, the UPVC Veka system we use was the first in the UK to be awarded the prestigious ‘A’ rating under the new energy ratings system. The label shows an overall energy score and is broken down showing u values, thermal efficiencies and air leakage.
Energy Saving Trust Recommended
Our UPVC Windows are Energy Saving Trust Recommended to meet strict energy performance criteria to help reduce your heating bills.
Secure By Design Products
This is the official UK Police Flagship scheme for designing out crime. It ensures that products that carry this label have been rigorously tested to meet PAS 24 security and the continuing manufacture of the product is regularly monitored to make sure consistency to the tested product. Most of our products carry this label.
The British Standards Institute Kitemark Scheme
The BSI Kitemark™ is a quality mark owned and operated by BSI. It is one of the most recognised symbols of quality and safety and offers true value to consumers, businesses and procurement practices. Many of our products supplied comply with strict criteria to meet the set requirements.