Customer Care

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

Please take your time with our fitters upon completion and whilst they are still on site and run through and sign off our check sheet. This way if you find anything, you’re not happy with, they can rectify immediately saving you any convenience later.

In the unlikely event there is anything you are not completely satisfied with after the fitters have completed, please contact us by either calling us on 01202 499499, or email us enquiries@boylandwindows.co.uk or write to Boyland Windows Limited, Unit 2 Avro Business Park, Mosquito Way, Christchurch, Dorset, BH23 4FN and we aim to respond within 3 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.