We are part of a group that has been established longer than any other household name in the home improvement industry.
We don’t employ salesmen or sales closers (salesmen with a remit to secure a sale on the first appointment at any cost).
All surveys are managed by Director, Simon Pitcher.
His role is to answer any questions you may have regarding the ability of our uPVC Windows, Doors and Conservatories to reduce your heating bills, increase the comfort level in your home, and to look smarter.
We won’t attempt to baffle you with industry jargon.
We’ll just give you expert advice in any area you require.
This is probably the area of home improvement marketing that causes the most confusion and frustration amongst customers.
False Discounting is the process where a discount is offered against a fictitious starting price.
It’s easy to manipulate starting prices and enable companies to offer things like:
The point is, no one company offers products at significantly lower prices than any other. If they do, there is always a catch.
All companies have to make a modest profit on the sales and installation of goods they supply.
At Boyland Windows, our policy is to make a profit that allows money to be continuously reinvested in people and processes, whilst at the same time giving our customers genuine value for money.
We never select products or components just to be able to offer the cheapest price because we want our customers to benefit from the products we supply for many years to come – and that means providing quality.
There are quite a few things that make up a quote for Windows, Doors and Conservatories.
Profile (the frames), glass, locking, hardware (handles etc). Trying to figure out what’s what and if you are really getting the best package is difficult to do when you are having products measured up.
So at Boyland Windows, we recommend you always ask for a written quote and that is best produced back at the office.
Receiving a quote in the post or popped back through your door gives you time to compare offers from different companies.
Worried that brilliant offers won’t be available if you wait? Had a salesman call his superior to get a special one off price if you order on the night?
Don’t worry about any of it. Your prices will still be available in a day or two’s time, whoever you are buying from.
Every company has a lowest price they can provide goods and services for without being financially reckless.
At Boyland Windows, we don’t believe in getting you to jump through hoops like trying to recognise false discounting or understand complex offers with free this or free that.
We just give you our Best Price Promise based on the following rules: